At Pilates Cosmos, every piece is made to order with care—a conscious choice to avoid overproduction and minimise waste. Because of this, our return policy reflects the same intention and respect for both the planet and our craft.

We gladly accept returns within 7 calendar days of delivery. To be eligible, item must be unworn, unwashed, and returned in original condition with tags intact. Final sale items will be noted on the product page and are not eligible for return. Due to the nature of the garment, all swimwear is final sale.

Returns are processed with care, and once your item has been received and gently inspected to ensure it meets our return standards, we will issue store credit. This approach supports our commitment to thoughtful production and allows you to choose something you’ll truly love. Please note, we reserve the right to refuse any return that doesn’t meet these guidelines.

For size exchanges, please contact us within 7 days of delivery. Due to the made-to-order nature of our products, exchanges depend on availability, but we will do our utmost to accommodate your request.

If your order arrives damaged, defective, or incorrect, please notify us within 7 days. We are committed to making it right—whether through replacement, store credit, or another solution tailored to your situation.

To start the process, contact us on returns@pilatescosmos.store or via the form below with your order number and details of your request. We are here to assist you and ensure the experience is as smooth and thoughtful as the pieces you receive.

Thank you for moving consciously with us. Your support allows us to create with care and purpose.